Delivery Culture
Yesterday being a bank holiday, we decided to slum it and go to McDonalds. We toyed with the idea of ordering via my phone and having a home delivery, but this would incur an additional £5 charge. So, we decided to drive to our local High Street and get a takeaway. Now for those who haven’t been to McDonalds for a while, there are now separate order and collection points in the “restaurant”. If you especially despise human interaction you can use one of the touch screens to order and pay. I guess the older system where food was pre-prepared in anticipation of purchase proved too wasteful. Who can say? Whatever the reason, serving the needs of the customer was probably the last consideration. But I digress. I duly made my order then tried to stand in a place where I didn’t obstruct other customers and waited for my order to be prepared. There’s a large information screen above the collection counter so you can track your order number which is printed on your till receipt.
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