Policing Our Online Communities
It would appear that Discord has a toxicity problem. No, I’m not at all surprised either. Online social platforms attract such issues by their very nature. Discord is far from unique in this respect and is simply the latest online service to join an ever growing list of social platforms to become a hotbed of iniquity. However, I do applaud them for their transparency. They regularly publish reports on the “state” of their service and they don’t try to hide the problem. In fact to combat the problem Discord have recently acquired Sentropy Technologies, who have developed an AI designed to combat toxic behaviour with its “data-driven moderation tools”. Naturally all parties have high hopes that they can tackle the issue. I, on the other hand, do not. Because technology alone is not the solution to the problem. It never is. Has facial recognition software, CCTV and biometric passports solved all the problems that they were supposed to? No they have not.
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