The Problem with Housing in MMORPGs
Housing in the MMORPG genre continuously fails to reach its potential. Despite the scope it offers both in functionality and gameplay, it has seldom progressed beyond offering storage and some arbitrary customisation. Hence this is a perennial subject of debate for many MMO communities. Given the popularity of this subject, it would appear to indicate that there’s a potential market for expanded housing functionality. And yet many MMO developers still display a blindspot for this issue. You’d think that the scope for monetisation would prove a big enough incentive but housing just doesn’t seem to be especially high on their priority list. It is odd considering that the MMORPG genre is a fundamentally social one. Housing in theory offers so much scope to capitalise and explore this aspect of gaming. Yet it remains a cul-de-sac and an afterthought.
I have a Deluxe Premium House in The Lord of the Rings Online. It has crafting stations, storage, a “visiting banker” and a summoning horn which calls a vendor NPC. I have made an attempt to decorate it stylishly but beyond that I seldom visit it as it doesn’t offer anything else. There are some minor quests in the Cape of Belfalas housing zone but they are not repeatable. This is a real shame as they are quite enjoyable. Especially the one where you take an old and faithful dog out for a walk. The only real advantage my house offers is a fast travel skill that has a 1 minute cool down. I specifically chose a house at Bay Road as it is the nearest to a cluster of NPCs offering Auction House, Provisioner and Stable services. So my house mainly provides a travel hub service and nothing else. It all seems such a waste of resources. I suspect that the new Rohan based housing coming with Update 26 is not going to be anything radically different.
Star Trek Online deals with housing in a somewhat different way but ultimately still faces the same issues. Your ship is your house to all intents and purposes, providing shared storage and in some cases, access to the Exchange (auction house). You can visit Engineering, Sick Bay and your ship’s councillor and the NPCs will provide Duty Officer Missions. But again, there’s not much on offer beyond this. You can place trophies in the Captain’s Quarters and in the communal lounge. And you can also visit the bridge of your ship, although there’s only so many times you can sit in the Captain's chair and hit the “engage” emote before it gets old. Again this feels like a major missed opportunity. Some vessels offer minor variations on these services, such as bespoke Duty Officer Missions but it’s hardly a major selling point. Considering the amount of customisation you can do to your build and gear in STO, it would be nice to see the same ethos extended toward your ship interior.
If you ask a hundred MMO players what they want from housing in their game of choice, you’ll get 100 different answers. Perhaps that is one of the reasons why developers are reticent to tackle anything housing related. Personally, I’d like to see in LOTRO some sort of collective undertaking, similar to the Fleet Projects in STO. A system that allowed those living in a specific housing phase to contribute to group endeavours that would upgrade community resources. I’d like to see quests and tasks in housing areas. Why not give players a reason to visit their house and interact with their neighbours. Offering unique items can certainly be an incentive. In STO I’d like to see some quest content that offered you a chance to customise and augment your ship’s interior. Rather than just duty officer assignments, it would be nice to have some bespoke missions that involved the crew of your vessel. Something that would make your frequenting your ships various departments more than just a cosmetic exercise. It would certainly be useful to have all resources you find on Earth Spacedock available on your ship.
Although I never really warmed to the rebuilding of Hytbold in LOTRO, some of the systems found in that part of the game could be augmented and used in a housing scenario. Any form of interactivity is an improvement over just functionality. Perhaps a housing area could also have some sort of bespoke story quest line. Something that gives some character to an area, so it isn’t just a glorified storage service. What I don’t want to see is just an increase of cosmetic items. Although it is fun to be able to personalise the look of your virtual house, there needs to be more to it than just another collection to grind for. If customising leads to unlocking content then that would certainly add more depth. But I suspect that many developers simply prioritise PVE content development over everything else, for practical reasons. Although you can argue that taking a risk with housing could well pay off. But I suspect that it will remain an untap resource and all we’re likely to see in any new MMOs will be the straightforward “by and collect” approach we see in The Elder Scrolls Online.