Looks Matter
You’re strutting around in your favourite MMORPG, dressed to the nines in your finest outfit. You recently acquired The Tabard of Marginal Statistical Improvement after finally beating that particularly difficult raid boss. As you stroll into the auction house with the confident air of someone who knows they’re looking damn good, you keep an eye on the chat window anticipating comments and praise from other players. You stop in front of an NPC and stand their basking in presumed public adulation and revelling in your own self satisfaction. Suddenly another player appears on the periphery of your monitor and catches your attention. Oh calamity, their avatar looks virtually identical to your. Same fez, monocle and handlebar moustache. They’re also wearing The Tabard of Marginal Statistical Improvement, except theirs is in electric pink. Oh the humiliation. Oh the humanity. Oh Vienna. You log off in tears, your ego crushed, a victim of a game with insufficient character customisation and diversity.
Wolfy over at Through Wolfy’s Eyes wrote a very astute post yesterday about the significance of character customisation in the MMO genre. He makes some very good points and also offers some suggestions regarding improvements that could be made. This is exactly the sort of post that other bloggers can use to riff off, as the subject of character customisation is pretty important to the MMO genre. Hence I thought I would add my own thoughts on subjects having been an active MMO player since late 2007. Simply put, you cannot have enough character customisation options in this genre of game. Creating your own unique avatar is as essential to the players enjoyment of the game as the story and the gameplay. I will often spend an hour or more fine tuning my character, pondering a suitable name and even reflecting upon a backstory for them if the game supports such an option. Your character is the conduit through which you experience the game so from my perspective I want that avatar to be as much to my liking as possible.
Gamers approach character creation in different ways. Some players strive to make a virtual game persona that is based upon themselves to provide a more personal gaming experience. Many strive just to make something unique, different or quirky that amuses them. A fun character who it will be enjoyable to customise further with cosmetics, as they progress through the game. Other gamers may well try and create some sort of aspirational "imago". An avatar that they desire to be on some level. In some MMOs that are based on particular intellectual properties, gamers sometimes try to recreate their favourite character from the franchise. And sometimes, players just like to see how extreme and incongruous they can make their avatar. However, the success of all of these endeavours depends on how expansive the character customisation options are. Yet even in those titles where the scope is limited, never underestimate player ingenuity.
I believe that for some players, creating their avatar in a popular game is more significant than merely making a “fun character”. For some individuals, video games and especially the MMORPG genre provides a virtual environment in which they can be themselves. Something they feel they cannot do in their day to day life. Creating and customising their in-game character is a cathartic process allowing them to express their true nature and feel comfortable and free. This is why I feel that it is essential to have as many options as possible with character customisation and that these variables should not to be arbitrarily gated and segregated by traditional cultural notions. Gender, race, body size and such like should be equally accessible across all classes and factions. Possibly the only mollifying factor should be a game’s own internal lore but even that should not be a sacred cow.
Perhaps at its most fundamental level, character creation in video games is just another example of human beings trying to make some sort of personal mark upon the world, as they journey through life. It’s a basic human instinct. Wherever you live, you try to arrange things in a way that suits you. Regardless of your budget you try to personalise your living space, be it through expensive décor or just putting up a poster and putting your plushies on the shelf. We do something comparable in the games we play. We create a character according to our personal whims and needs, then enter a virtual world and say “here I am”. It is a very personal statement while being at the same time somewhat ephemeral. Which is why many of us take so many screen captures of our in-game characters. The video game industry would do well to reflect upon the significance of this facet of gaming and do their utmost to develop it.
